Business Buddhism

That person that you find completely unreasonable –
you are doing a shitty job of understanding their reasons.

Granted: they might not be good at sharing their reasons, they don’t want to reveal their reasons or they might not themselves have understood their reasons. Each of those cases represents a great opportunity for you though.

If you can make sense of the person that everyone else finds unreasonable, then you become indispensable for that person (and possibly for others that benefit from your understanding) – be it your client, your boss, your spouse or a friend.

Listen better, build trust better, and understand better. The premise you need to believe: everybody has their reasons.

Tagged: client, communication, indispensable, listen, reasonable, reasons, relationship, trust, understand, unreasonable

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